Quality Assurance
At freshflowernest.com, we pride ourselves on delivering top-notch products and services, striving to exceed your expectations. Our commitment to excellence means you receive precisely what you order. However, in rare cases where a specific flower or gift item is unavailable, we may replace it with a similar product of equal or greater value. If a substitute significantly differs from your original choice, our Customer Service team will notify you for approval before processing your order.
Should you encounter any issues with our products or services, please do not hesitate to reach out to us at 96311660.
License and Access
We grant you a limited license to access and use freshflowernest.com for placing orders and communicating with us. Visitors may also create hyperlinks to our homepage, provided these links do not misrepresent our services or products in any false, misleading, or offensive manner. Any unauthorized use will result in the termination of the access rights granted by freshflowernest.com.
Limitation of Liability
The e-store freshflowernest.com is provided "as is," and we make no guarantees regarding the accuracy, reliability, or completeness of the content, materials, or products offered. Users agree to access and use the site at their own risk. We are not liable for any damages, including direct, indirect, incidental, or consequential damages resulting from the use of the site or its services.
Product Information
While we strive for accuracy in product descriptions and images, freshflowernest.com cannot guarantee that all details are free from errors or discrepancies. If inaccuracies arise, we aim to address them promptly to ensure customer satisfaction.
Policy Updates
We reserve the right to modify our policies, terms, and e-store content as necessary. If an order is declined within 24 hours—despite payment and confirmation—any received funds will be refunded within 72 hours. Additionally, we may refuse orders outside the Republic of Cyprus.
Legal Framework and Disputes
By using freshflowernest.com, you agree to adhere to the laws of Cyprus. In the event of disputes, we prioritize resolving issues amicably. If legal action becomes necessary, disputes will be addressed in the relevant Cypriot courts.
Contact Us
You can
contact us
online via
our contact
form.
By phone:
(+357)
96311660
By email:
freshflowernest@gmail.com
We are available to respond Monday through Friday, from 09:00 to 17:00.
Terms and Conditions Updates
We reserve the right to update our Terms and Conditions as needed. Changes will be posted here for your convenience.